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Our safety measures in connection with COVID 19

Dear clients and partners, after the declaration of a state of emergency and an order of the Minister of Health №RD-01-124 / 13.03.2020, in connection with the introduction of anti-epidemic measures in the country, it became clear that the activities carried out by okmetod.com are not within the scope of the temporarily banned.

The team of Metod - "SUPERLAB" EOOD will continue its work with exclusive responsibility to your and that of its employees safety, in accordance with all prescriptions of our Ministry of Health and European standards.

In order to take care of general safety, we would like to inform you about the following changes in the work process:

Protected equipment provided at the sites
Protected equipment provided in the physical store Metod. Employees will not be allowed in their workplaces in the presence of symptoms of deteriorating health. All employees in the store are provided with protective equipment - masks, gloves, disinfectants, etc ..

Cleaning and disinfection of the physical store
Regular cleaning and disinfection. In the store, only one employee will be physically present and working, all other employees will work remotely. Disinfection is carried out several times a day, and the disinfectants used are put into use with permits from the Ministry of Health. Floors, work desks, handles and all surfaces in contact with customers and employees are cleaned. The premises are ventilated every hour.

Customers with deteriorating health will not be admitted to the Metod store. In order to ensure the necessary healthy distance between the employee and the client, a safe one is provided during the consultation. It is recommended that payments be made by bank transfer or by debit or credit card, for security reasons.

Installation activities with high safety measures
Equipped teams. The installations will be carried out with the maximum limitation of the contacts between the clients and the installation team. It is highly recommended that when performing installation, customers be in a different room from where the installation work is performed.

Receiving and sending orders
The goods can be received on the spot from our store or sent by courier from the company's warehouse. In order to increase safety, we recommend sending your goods by courier to the country and your own transport to Shumen region. At this stage, all courier companies are working and your shipments will be sent according to current conditions.

Observance of the recommended distance Upon personal receipt from the Metod store, please keep in mind that the physical delivery of your goods will take place outside the warehouse and upon receipt you must observe the recommended distance of 2 m by the Metod employee.

The safety and well-being of our employees and customers is our top priority and in view of the crisis situation, we want to minimize any risk to your health and that of our employees.

We wish health to all!