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Frequently Asked Questions

Metod answers the following questions:

You can also order without registration by selecting - "Without registration" from the payment page. We recommend that you use a registered account so that you can track your orders.

In the online store Metod, we accept payment by: Cash on delivery, Bank transfer, as well as purchases on payment with UniCredit ConsumerFinance

The goods ordered and paid by you will be delivered by courier or by method transport, you can also receive them in our stores.

ANSWER: After you complete your order, you will be contacted by our employee who will explain all the details. Most often, after confirming your payment, the goods are available in our warehouse, it will arrive to you for a period of: 3 to 5 working days, depending on the courier service.

ANY GOODS PURCHASED ONLINE FROM METOD.BG CAN BE RETURNED WITHIN 14 DAYS FROM THE DATE OF DELIVERY.

The goods must be in original packaging and in undamaged commercial form;
Not used;
It has not been installed;
Not damaged / broken during transport: if damage is found to the shipment upon receipt by courier, a Protocol for damaged shipment is drawn up in the presence of the courier. If a transport defect is subsequently found, the product is NOT SUBJECT to return / replacement.
To be accompanied by an original financial document proving that it was purchased by ‘SUPERLAB’ EOOD (fiscal receipt and / or invoice, goods receipt, warranty card and all documents attached to the original packaging)
Refunds are made in the manner in which it is paid by the buyer, within 14 days from the date of return of the goods.